Quality Policy

Woodley Coles is fully committed to quality assurance and has held BS EN ISO:9001 Quality Assurance accreditation consistently since 2007. 




To ensure our project team operates efficiently and effectively we implement robust procedures for management and control, based around our Quality Management System which has been assessed by third party audit.


Our business philosophy is to:


  • Assure the quality of professional services provided to Clients, which are tailored to meet their specific needs, using reasonable skill, care and diligence


  • Provide objective evidence to demonstrate that this has been achieved


  • Maintain a corporate culture and commitment to quality awareness


The quality of work undertaken is ensured by procedural standards including checking and monitoring systems that have been developed over many years and which embody the essentials of good professional practice.  The benefit to our customers derives from our partnership approach and embraces a set of joint values which underpin our commitment to achieve a 'right first time', 'on time', 'every time', overall quality performance.


We are committed to make continual improvements to the effectiveness of our overall business operating processes to meet the needs of our customers, stakeholders and other interested parties and ensure we satisfy their requirements at all times. Furthermore, it is our aim that all personnel within our organisation maintain customer focus and strive to supply a service which exceeds our customers requirements and expectations.



Related Downloads